Ever since we made our decision to purchase, they’ve been great with service. Bob is always in contact and we haven’t been forgotten. When we took on new features, such as scanning, they were great with showing us and teaching us. It was easy, and now we’re like, ‘How did we ever live without it?
With Davis, it’s one less thing your IT guy has to worry about. And they’re local, it’s not like you only see them a couple times a year. Scott drops off my toner in person. If we need something, they’re here fast, from a half-hour to a max of four hours. These days, everything has to be fixed yesterday. Well, they’re as close to that as possible.
A note from Scott Davis, Chairman Emeritus
“When I joined the family business back in 1964, my father insisted that I start in the service department. Service has always been the core of our business, and it always will be. It’s what we call The Davis Difference.
We help you feel comfortable with the technology that you choose, and we address every service issue quickly and professionally. Whether you’re already a client or thinking about partnering with us, rest assured that you can call and ask for me directly at any time, with any question.”
Sincerely, Scott Davis